Estate Management Services in Hove
1 Hova House
Difficult company to deal with (slow, disorganised, basic systems etc). Also - poor track record on fire safety, as reported in the Argus and elsewhere.
David M - 02/09/2021 | report this review
They really struggle to keep hold of staff, which speaks volumes. Poor service all round. Better options for freeholders, even in Brighton & Hove which isn't exactly renowned for block management.
O B - 19/08/2021 | report this review
Really cooperative staff who always work on any issue as quick as possible. The new team are doing such a great job
Henry Smith - 18/08/2021 | report this review
These 'managing' agents couldn't manage to organise a drink-up in a brewery. Over the last several years, we have had countless incidents including unauthorised access to our property, removal of items which were then lost/stolen and never fully reimbursed, external works that took over 8 months to complete with one lonely (rude and obnoxious) workman doing the job by himself - including early in the morning on weekends. Whenever there is an issue, large or small - their response/call out time is abysmal. They do bodge jobs and opt for cheap, slow solutions rather than spending time and money on repairs that will last. Their customer service is awful, and they literally do not care about maintaining properties - their only concern is grabbing your money and lining their own pockets. This company is a SCAM. Check their google reviews too and the story in The Argus about their unsafe and illegal safety precautions. If I could give zero stars, I would.
Sean Candants - 31/10/2020 | report this review
I've paid thousands to Harper stone and they have done nothing to maintain my property....
G K - 01/02/2018 | report this review
Though staff are friendly, they are slow to respond and action requests. Would not recommend them
Leaseholder New - 09/11/2017 | report this review
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